At Scranton Counseling Center, we provide a full range of programs for all stages of life from newborn to adult. Please review our offerings below and reach out for more information.

Assertive Community Treatment

Assertive Community Treatment (ACT) is a consumer-centered, recovery-oriented mental health Service Delivery Model.  ACT Teams are an evidence-based treatment model that facilitate community living, psycho-social rehabilitation and recovery for individuals with the most serious mental illnesses and impairments who have not benefited from traditional outpatient programs.

Adult Programs

A full range of diagnostic and treatment services for persons age eighteen and older, who may be experiencing a variety of problems including, but not limited to anxiety, depression, family, or work-related issues. Professional therapeutic assistance may include a psychiatric evaluation. Various therapeutic treatments include, but are not limited to, individual, marriage, and family.

Blended Case Management

Blended Case Management (BCM) is a service that is provided to children, adolescents and adults with serious and persistent mental health concerns. Blended case managers assist consumers in creating service plans that are designed to help them reach specific life goals. These plans identify and focus on our consumer’s strengths as a way to work towards goal-oriented outcomes. Blended case managers assist the consumer by monitoring and coordinating services across multiple spectrums. The program is designed to assist consumers in accessing much needed community resources such as mental and physical health care, housing, educational & vocational programs, and other additional valuable services.

Child and Adolescent Services

Provides diagnostic and treatment services for children and adolescents up to age eighteen who have adjustment or emotional problems including depression, ADD, ADHD, school adjustment, parent/child conflict, eating disorders, fears, anxiety and loss of control. Evaluations include family assessment and psychiatric evaluations. Treatment includes, but is not limited to, individual, family, and play therapy.

Children’s Individual Behavioral Health Services (IBHS – formerly BHRS)

Individual services are available to children who are diagnosed with Autism Spectrum Disorder. These services provide intense therapeutic interventions and supports that are used to reduce and manage identified needs as well as develop necessary skills required for daily functioning across domains. Services available include Behavior Consultant services, Mobile Therapy and Behavioral Health Technician services (formerly TSS). Individual treatment protocols are developed and adjusted by licensed clinicians, as necessary, based on each child’s individual needs and strengths. Services may be delivered in the home, school or community based on the needs of the child and family.

Community School-Based Behavioral Health Case Management

The Community-School Based Behavioral Health (CSBBH) Program is a specialized, school-based treatment program designed to serve as a clinical home for youth ages 5 to 18 years in a specific school, who demonstrate an emotional or behavioral disturbance that interferes with their ability to be educated and to function in the home and community.

CSBBH utilizes a multi-disciplinary team approach including responsibility for clinical treatment, coordination of care and case management, on-call crisis services and provides individual, family and group counseling services.

Drug and Alcohol Program

The Drug and Alcohol Program is a service that provides professional counseling for substance abuse and addiction from a traditional approach. We offer both group and individual counseling by a professional therapist to victims of substance abuse and chemical dependency. These services include but are not limited to: Intensive Outpatient (IOP) and Outpatient (OP) Treatment as well as individual sessions for adult and adolescent clients.

These services are designed to meet the specific needs of adults and adolescents with various emotional, developmental, and addictive difficulties. A full range of diagnostic and treatment services are available to help people cope with problems such as co-dependency: family services, mindfulness, cognitive behavioral therapy, group therapy, life-skills training, health and wellness, relapse prevention education and creative art therapy.

Early Intervention Program

Early Intervention consists of services designed to help families with children who have developmental delays or disabilities. Early Intervention builds upon the natural environments in a child’s first few years of life. Early Intervention is a process that promotes collaboration among parents and service providers, presented in the family home or the child’s natural setting.

Children do not need a diagnosis to qualify for Early Intervention services.  A developmental evaluation determines eligibility for services, and all children determined eligible receive free and appropriate services, regardless of the family’s insurance or income.

Emergency/Crisis Intervention

Individuals requiring immediate crisis services can receive them at any time through Scranton Counseling Center’s 24/7 emergency services.  During the center’s regular business hours, Monday through Friday, 8:30 am-4:30 pm, individuals can come to the center to meet with a crisis clinician and a psychiatrist face to face to determine an appropriate level of care. Our office is located at 329 Cherry Street, Scranton PA 18505.  After hours, weekends, and holidays, crisis services are available by telephone by calling 570-348-6100.  All telephone calls are screened by a crisis clinician.  Consumers can also go to one of the local emergency rooms in Lackawanna and Susquehanna counties at which SCC provides crisis services: Lackawanna County – Geisinger CMC, Commonwealth Health Regional Hospital and Lehigh Valley Dickson City; Susquehanna County – Endless Mountains Health Systems and Barnes-Kasson Hospital.

SCC also has Mobile Crisis Team services available Monday through Friday, 8:30 am – 12:30 am, and weekends and holidays from 1:30 pm-9:30 pm, providing individuals support and a face-to-face evaluation at their home or a safe environment within their community. It avoids a sometimes unnecessary trip to the local emergency room in order to speak with a crisis clinician in person. Mobile Team services eliminate any barriers such as long wait times at the emergency room in order to access crisis services, transportation and childcare. Mobile team eliminates these barriers that may otherwise prevent individuals from seeking services. The mobile crisis team will assist the individual in developing a crisis safety plan as well as a plan to assist them in accessing behavioral health services from SCC, their current behavioral health provider, or a provider of their choosing.

Family Based Mental Health Services Program

A team of trained therapists provides services to children and adolescents at risk of out-of-home placement due to serious mental health problems. As one of the more intensive services, Family Home Based Services are provided primarily in the home with some treatment and intervention occurring in the school and community. Rather than focusing on the specific behaviors of the child or adolescent, these services focus on finding the root cause of behaviors by analyzing the emotional expression behind behavior.

Family Home Based Services are family focused and work to activate the multiple layers of a family’s personal and social life to embrace changes in every aspect of a family’s relationships. Referrals to the program can be made by any child service agency, as well as by the parents, in collaboration with their treatment team.

Forensic Services

Forensic Services provide community based behavioral health services for individuals currently, or formerly, involved with the criminal justice system to promote recovery, resiliency, and the principles of self-direction, individualized and person-centered empowerment and hope.  These services are offered at various points along the Sequential Intercept Model, in a number of different settings, all under the umbrella of the Forensic Services Department.

Forensic Services staff engage consumers in behavioral health services to obtain treatment, support, skills, and opportunities for recovery, as well as support in navigating the criminal justice system to reduce the risk of recidivism.  Assistance is offered for incarcerated individuals with ‘Serious Mental Illness’ to develop appropriate home and treatment service plans for reentry to, and continued stability in, the community.

Multisystemic Therapy (MST)

Multisystemic Therapy (MST) is an intensive family and community evidence-based program that empowers youth (ages 12 – 17) and their families to reduce delinquent and antisocial behavior by addressing the core causes of such conduct. MST addresses the youth’s network of systems including family, peers, school, and neighborhood, working intensely to promote sustainable changes and decrease reliance on formal services. Therapists have small caseloads and provide services in the home and community at times convenient to the family. MST is available to families multiple times per week for sessions as well as on-call 24/7 to maximize changes and maintain youth in their home environment.

Partial Hospitalization Program

The Adult Partial Hospitalization Program is an outpatient program available to mental health consumers 18 years of age and older with a serious mental health disorder. The Partial program at SCC is an intensive clinical treatment program that focuses on managing, reducing, and resolving mental health symptoms as well as assisting program members in obtaining additional needed services in the community.

Psychiatric Rehabilitation 

Rehabilitation refers to activities which focus on discovering and developing a person’s strengths. Rehabilitation assists persons to improve functioning to gain desired roles in their community. Psychiatric Rehabilitation believes that people with mental illness can recover. They have personal strengths and the ability to make choices in their lives, achieve self-reliance and community integration, develop skills and have access to appropriate resources.

The Psychiatric Rehabilitation Program is grounded in the Principles of Boston University Approach to Psychiatric Rehabilitation, The Community Support Program, and Recovery Oriented Behavioral Health Services. The Psychiatric Rehabilitation Program is designed to assist individuals with mental illness to choose, get and keep personal goals in a living, learning, working and/or social environment of their choice.

If you are not satisfied or are not having success with your current living situation, job, social life, wellness, or maybe you are thinking of going to school, Psychiatric Rehabilitation might be for you.

Warm Handoff 

Individuals who present to Geisinger Community Medical Center (GCMC) emergency room who have used drugs and/or alcohol and are seeking an inpatient rehab/detox facility can meet with a Certified Recovery Specialist (CRS) to begin the process for placement. The CRS will complete a short assessment and begin the process for drug and alcohol inpatient placement. CRS are available by telephone at 570-348-6100 to provide support and to meet with individuals in person 24/7 at GCMC emergency room.

Scranton Counseling Center is a community based, private nonprofit behavioral health provider serving children, adolescents and adults with mental health and substance abuse issues in Lackawanna, Susquehanna, and surrounding counties without regard to ability to pay. We are northeast Pennsylvania’s largest, integrated provider with over seven decades of high quality, accessible services to those in need in our community.

The Center also serves as the 24/7 mental health crisis service provider for Lackawanna and Susquehanna Counties and provides in person, telephone, as well as mobile individual and mobile team services to respond to mental health crises in the community, as well as in the five hospital Emergency Departments in Lackawanna and Susquehanna Counties. Our mission is to promote wellness and recovery from mental illness and substance use disorders, by providing an environment that is considerate of and sensitive to the unique personal and cultural attributes of those individuals we serve, and which empowers them to make choices about their lives, pursue their personal goals, and maximize their quality of life while respecting their individual dignity and confidentiality.

The Center provides high quality behavioral health services through a number of specialized and evidence-based programs to over 9,000 members of our community each year. Through a highly diverse and experienced staff numbering more than 200, the Center focuses on the unique needs of our consumers in a supportive collaborative fashion. Our professional/medical staff includes, but is not limited to Board Certified Psychiatrists, a Child Certified Registered Nurse Practitioner, Experienced Certified Physician Assistants, Licensed Psychologists, Social Workers, and Professional Counselors, Registered Nurses, Mental Health Professionals, Behavioral Health Workers, Certified Peer and Recovery Specialists, as well as customer service/support staff working collaboratively to meet the diverse needs of our clients.