Effective Date: 1/1/2025
Welcome to the Scranton Counseling Center’s website, scrantonscc.org We are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Statement outlines how we collect, use, and protect your information in compliance with the Health Insurance Portability and Accountability Act (HIPAA) and other applicable laws.
- Information We Collect
We may collect the following types of information:
Personal Information: This includes your name, contact details, date of birth, and any other information you provide when you contact us or use our services.
Health Information: As a counseling center, we may collect health-related information necessary for providing our services.
Website Usage Information: We may collect information about your interactions with our website, such as IP addresses, browser types, and pages visited, to improve our services and user experience.
- How We Use Your Information
We use your information for the following purposes:
Providing Services: To deliver counseling and therapy services tailored to your needs.
Communication: To respond to your inquiries, schedule appointments, and provide updates related to our services.
Compliance: To comply with legal obligations, including HIPAA regulations, and to protect the rights and safety of our consumers and staff.
- HIPAA Compliance
We are committed to maintaining the privacy and security of your health information in accordance with HIPAA. We implement administrative, physical, and technical safeguards to protect your information from unauthorized access, use, or disclosure.
- Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your information with:
Authorized Personnel: Our staff and healthcare professionals involved in your care.
Service Providers: Third-party service providers who assist us in delivering our services, subject to confidentiality agreements.
Legal Requirements: When required by law or to protect the rights and safety of our consumers and staff.
- Your Rights
You have the right to:
Access Your Information: Request access to your personal and health information.
Request Corrections: Request corrections to your information if it is inaccurate or incomplete.
Request Restrictions: Request restrictions on certain uses and disclosures of your information.
- Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure.
- Changes to This Privacy Statement
We may update this Privacy Statement from time to time. Any changes will be posted on this page with an updated effective date.
- Contact Us
If you have any questions or concerns about this Privacy Statement or our privacy practices, please contact us at:
Scranton Counseling Center
329 Cherry Street, Scranton, PA 18505
Attn: Executive Vice President for Clinical Services, Quality & Compliance
570.348.6100